The design process: How to redesign your intranet
Your intranet needs more than just a face-lift or new front-end look. Unfortunately, there are no one-size-fits-all intranets. Each one is unique because your organizational needs are unique; you have unique priorities, objectives, structures, processes, technologies. So when it comes to redesigning your intranet, this can be seen as a very daunting task – and it often is.
“We don’t even know where to begin” – U.S. Based Fortune 500 Client
Your intranet is an ecosystem that maintains a three-way balance between people, technology, and process. Naturally, your people are the aspect that deserves the most attention and energy as they can make or break both your technology and your processes. This means that you firstly and fore mostly need to ensure that you are in a position to align all three aspects of your digital ecosystem – starting with people. So before embarking on your new intranet journey, start with the people at the top; ensure that you have executive sponsorship and support. Of course, this is something that has been emphasized and written about steadily as being paramount to your intranet’s success. For all intents and purposes let’s assume that you have your executives on board before we begin our process. (But if you don’t we can help there, too).